1. Home



( ! ) Warning: count(): Parameter must be an array or an object that implements Countable in /home/mcart00/public_html/ori/50662/html_tpl/2/tpl_c/3e27e6573762e476bb303927424f5712c812cf73_0.file.index.tpl.php on line 227
Call Stack
#	Time	Memory	Function	Location
1	0.0028	689784	{main}( )	.../index.php:0
2	0.0975	4755096	SmartyBC->display( )	.../index.php:1939
3	0.0975	4755096	SmartyBC->_execute( )	.../smarty_internal_templatebase.php:134
4	0.0988	4846384	Smarty_Internal_Template->render( )	.../smarty_internal_templatebase.php:232
5	0.0997	4950600	Smarty_Template_Compiled->render( )	.../smarty_internal_template.php:216
6	0.1003	4983816	Smarty_Template_Compiled->getRenderedTemplateCode( )	.../smarty_template_compiled.php:114
7	0.1003	4983816	content_64101e3703b719_77609506( )	.../smarty_template_resource_base.php:123

2. Mobile Wi-Fi Rental

Go online anywhere and anytiime

Smooth internet connection anywhere and anytime.

Works with any Wi-Fi enabled devices

It will be the personal Wi-Fi hotspot for your smartphones, tablets, and laptops.

Connect multiple devices simultaneously

Share the device with your friends.

Light and Compact

Put it in your bag or pocket and bring along wherever you go.

A mobile wi-fi or pocket wi-fi is a small palm-size portable device that works as your personal hotspot. All wi-fi enabled devices such as smartphones, tablets, and laptops are able to get online via a mobile wi-fi.

Our mobile wi-fi comes with a charging cable and an AC adapter. The estimate battery life of each device are 5 to 10 hours depending on the model and the usage. If you are going to be out all day, bringing along a portable charger/power bank may give you peace of mind. (Rent Portable Charger together!)

It is very easy to use. Let's say you want to get your smartphone online using a mobile wi-fi. Here's how you do it.

1. Turn on the mobile wi-fi device.
2. Go to "wi-fi" on your smartphone, and choose the SSID (the network name) of your mobile wi-fi.
3. You are asked to enter the password, so enter that.
4. Your phone is online!

*The SSID and the password of your device will be enclosed in the package.

*1. The signal may be weak or out of service in weak signal area (in the car, underground, in the tunnel, narrow rows of buildings, mountain-ringed region, etc) even within the service coverage area.

*2. The advertised battery life specifications are estimated times only. It will vary depending on the usage. To make the battery last longer,

• Keep the power off when not in use.
• Keep the device in a cool spot; keep it in your bag rather than in your pocket.
• Use the device in places with good coverage as in weak signal areas, the battery drains faster.

Rent a Portable Charger Together!

Rent our 3200mAh Portable Charger together with our wi-fi device / SIM card. You can charge all USB-charged devices like mobile wi-fi, smart phone and digital camera with the portable charger!

I don't know which package I should get.
If you are going to visit different prefectures in Japan including Hokkaido, Kyushu, Okinawa, and also suburbs like Koyasan, Shirakawago, Hakuba, and etc., Standard Speed or Softbank:High speed package is recommended since their coverage is good. Please note that Standard Speed package is designed for light use; if you watch movies or download and upload big files, you will use up the daily high-speed quota(110MB) easily. If you want to use a lot of data and will be in urban area most of the time, Wimax:High-Speed device will be handy.

Is it really unlimited?
Yes, our service allows you to have unlimited access to the Internet. However, the speed will be slow once a certain amount of data is used. Please check the details of each plan before you order.

What can I do with 110MB a day? (Standard Speed Wi-fi)
You can do all of these within 110MB data. (Estimate)
- Surf the web：100 web pages
- Message app (LINE, Whatsapp, etc): 100 messages
- Email: 20 messages
- Facebook: View 100 updates on the news feed

110MB is not sufficient to watch Youtube(normal quality). You will finish high speed data if you watch a video for more than 20min.
Check how to save data on GetAroundJapan: How to Save Data on Smartphone While Traveling

None of the packages suit the period I need.
Please pick one from the packages that are available. If none of the packages suit the period you need, you can either extend the rental later or simply get a longer package and return it a little early. For example, if you need it for 8 days, you can buy 7 days package now and extend 1 day later, or buy 10 days package. Tips: Depending on the period you need, it could be cheaper to get a longer package. For example,if you need it for 9 days, it is cheaper to get the 10 days package rather than buying 7 days package and extending 2 days. Please check the prices and pick the best option for you. Check the extension rate from the following page: Extend Rental Period

For more FAQ and answers to them please check the following page: FAQ.

You can extend your rental period easily from your My Page, anytime until the return date.
Extension packages will be available for purchase on your My Page once the package is sent out.

Check the rate from the following page: Extend Rental Period

Refund

Just in case the wi-fi device didn't work well in your location, we offer an option to return the item for refund. Please contact us and post back the items within 2 days from the start date if you wish to get some refund.　*Express shipping fee is non-refundable.

Cancellation

We issue a full refund when an order is cancelled before 5 days or more prior to the start date. There are some charges for the cancellation made later than that. The balance will be paid back to you.

For more details about Refund and Cancellation, please read the following page. Refund and Cancellation

Our items can be delivered to where you will be staying in Japan whether that is a hotel or a residence, or we can send it to the airport post office for you to collect upon arrival. We do not have a counter at any airport. Please read Pickup & Return page before you order.

Post offices at the airports: Location and opening hours

IMPORTANT
*Please make sure you allow yourself plenty of time to collect the package. We recommend you choose this option only if your flight is scheduled to arrive early enough before the closing time, in case the flight delays.
*This service is currently available only at the airports listed above.
*You will need to present your passport to collect the package at the airport post office. Please make sure you enter your passport name as the recepient of the package. When the name is different, they will not release the package.

Our service is rental. All items including SIM cards need to be posted back on the last day of your rental.

1. Put the items in the prepaid return envelope we provide. You don't need to buy stamps.
2. Drop the envelop into the red mailbox anywhere in Japan by the midnight the return date.

Late charges will be applied if you do not post the return envelope on the return date. We will check the post mark on the envelope.

You can easily find the red mailbox on streets and in the airports.
*At the airports, there are no mailboxes after you pass the security check. Please make sure you post it before you proceed to the security check.

¥ 540

• Flat rate for every single order.
• No return fee.
  *Prepaid return envelope will be provided.
• Only one return envelope will be included per order.
  *If you order multiple items with different return dates, one envelope per each return date will be provided.