| Operating company | CDJapan (Neowing Corporation) |
| President and Representative Director | FUMIO KATAGIRI |
| Location | 1-10-15-3F Nihonbashi HoridomeChuo, Tokyo 103-0012, Japan |
| Phone number | 03-3665-4970 |
| Email | info@cdjapan.co.jp |
| Business hours | (Receiving orders) We accept orders 24 hours a day, weekdays, weekends, and holidays |
| Timing and method of payment | Credit card (It will be charged upon completion of your order.) |
| Order expiration date | None in particular.
If we are out of stock, we will notify the customer by email. |
| Product shipping date | For lease or credit, we install or ship after a review by the leasing or credit company is passed. |
| Defective products and returns | If there are discrepancies with your order or defects in the product, we will handle it by refunding your payment, conducting a return or exchange of the product, or switching to an equivalent model. We will bear the shipping fees in such cases. Further, we will consult with the customer regarding the best metdod of returning or exchanging the product and conducting the transaction. For other breakdowns, defects, and the like, we will respond in accordance with our rules or the manufacturer’s rules on compensation. |